Privacy Policy
Bolton Pacific Group Ltd.
Effective Date: May 24, 2025
1. Introduction
Bolton Pacific Group Ltd. (“we”, “our”, or “us”) is committed to protecting the personal information of our clients, customers, users, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us through our professional services, software products, website, and related communications.
We manage your personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Scope
This Privacy Policy applies to all personal information collected, used, or disclosed by Bolton Pacific Group Ltd. in the course of:
- Providing general professional services (e.g., consulting, advisory, and business support);
- Developing and offering consumer software products;
- Operating our website and digital platforms.
3. What Personal Information We Collect
Depending on your interaction with us, we may collect the following types of personal information:
- Contact information: name, email address, mailing address, phone number
- Business information: company name, role/title, business contact details
- Payment and billing details: payment card information, billing address
- Account data: usernames, passwords, and user preferences for our software platforms
- Technical information: IP address, browser type, device identifiers, operating system, and site usage data
- Communications: inquiries, feedback, support tickets, and correspondence
- Any other information you voluntarily provide
4. How We Use Personal Information
We use personal information for the following purposes:
- To deliver our professional services and fulfill contractual obligations
- To operate, maintain, and improve our software products and platforms
- To manage customer and user accounts
- To process payments and transactions
- To provide technical support and respond to inquiries
- To communicate with you regarding services, updates, promotions, and legal notices
- To comply with legal, regulatory, and audit requirements
- To safeguard our systems and prevent fraud or misuse
5. Sharing and Disclosure of Personal Information
We do not sell your personal information. We may disclose personal information under the following circumstances:
- To service providers or contractors who help us operate our business (e.g., payment processors, IT providers), under confidentiality agreements
- When required by law, regulation, subpoena, or court order
- In the event of a merger, acquisition, or sale of the company’s assets, provided that appropriate privacy safeguards are in place
- With your consent, where applicable
6. Consent
By providing personal information to Bolton Pacific Group Ltd., you consent to the collection, use, and disclosure of that information as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
7. Data Security
We implement appropriate physical, administrative, and technical safeguards to protect personal information against unauthorized access, loss, theft, or misuse. While we strive to protect your information, no system is completely secure.
8. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to meet legal, regulatory, or business requirements.
9. Your Rights and Choices
You have the right to:
- Access your personal information held by us
- Request corrections to inaccurate or incomplete information
- Withdraw consent to the use of your information (subject to legal limitations)
- Request the deletion of your personal data, where applicable
To exercise these rights, please contact us using the contact information below.
10. Cookies and Tracking Technologies
Our websites and software platforms may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You may adjust your browser settings to manage cookies, but this may impact site functionality.
11. Third-Party Links
Our platforms may contain links to external websites or services not operated by Bolton Pacific Group Ltd. We are not responsible for the privacy practices of these third parties.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date. We encourage you to review the policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:
Bolton Pacific Group Ltd.
Email: nick@boltonpacific.com
