Privacy Policy

Effective Date: February 13, 2026

Bolton Pacific Group Ltd. (“we,” “us,” or “our”) is a technology company registered in British Columbia, Canada. This Privacy Policy describes how we collect, use, and protect your personal information through our first-party Software-as-a-Service (SaaS) products. By using our applications, you agree to the practices described in this policy.

1. Scope and Compliance

This policy is designed to comply with the British Columbia Personal Information Protection Act (PIPA) and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA). It applies to all personal information we handle regarding our SaaS users and website visitors.

2. Information We Collect

We collect information necessary to provide, maintain, and secure our services. This includes:

Account Information: Your name, email address, and login credentials required to create and manage your user profile.

Billing and Financial Data: Information required to process subscriptions and payments. We use secure third-party payment processors to handle financial transactions, and we do not store full payment card details on our own servers.

Technical and Usage Data: Information such as your IP address, device type, and metadata regarding how you interact with our software. This helps us ensure platform stability and improve the user experience.

3. How We Use Your Information

Your information is used to:

  • Provide and support our SaaS products.
  • Process transactions and manage your subscription.
  • Communicate essential service updates or administrative notices.
  • Monitor and protect the security of our platforms.
  • Comply with legal, tax, and regulatory requirements in Canada.

4. Sharing and Disclosure

We do not sell or rent your personal information to third parties. We only disclose information in the following circumstances:

  • Service Providers: To trusted vendors who provide necessary infrastructure, hosting, or payment processing services.
  • Legal Obligations: When required to do so by law, such as in response to a valid subpoena or a request from a regulatory authority in British Columbia.
  • Corporate Transactions: In the event of a merger, sale, or transfer of business assets, where user data may be included as a transferred asset.

5. Data Storage and Residency

While Bolton Pacific Group Ltd. is based in British Columbia, we utilize cloud-based infrastructure that may involve data storage or processing outside of Canada. By using our services, you understand that your information may be subject to the laws of the jurisdictions in which it is stored, including potential access by foreign governmental authorities.

6. Security and Safeguards

We take the security of your data seriously. We implement a variety of safeguards designed to protect your personal information from unauthorized access, loss, or disclosure. We use industry-standard security measures to ensure that your data remains confidential and secure throughout its lifecycle on our platforms.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including the duration of your active account and any subsequent periods required for legal or financial reporting.

8. Your Rights

Under BC PIPA, you have the right to:

  • Request access to the personal information we hold about you.
  • Request the correction of inaccurate or incomplete information.
  • Withdraw your consent for the processing of your data, subject to legal or contractual limitations.

9. Contact Information

For questions regarding this policy or our privacy practices, please contact our team.

Privacy Officer

Bolton Pacific Group Ltd.

info@boltonpacific.com